Your Voice
Everywhere
we turn everyone is looking seeking opinions and the voice of the patient.
Ourselves
we have consulted with the patient group and will be gathering information on
our services and then feeding back (as we all should do).
But looking
to the wider group how do we collect information, how do we know it’s a good
cross section of people and the right questions are being asked.
This week
on twitter I have come across patient experience matters time and again but I
ask ‘what matters’ what matters to me
may not be what matters to Joanne. I can
attend meetings to voice my opinion at any time, Joanne can’t. Joanne cant
drive so in itself can be an obstacle.
Yet Joanne has an opinion as we all know !
So how do
we communicate effectively? Now if we
were talking football, especially this weekend with the Derby
As a CCG (Clinical
Commissioning Group) we are looking at lots of methods of how we communicate
with the people of Sunderland . I can confirm
that patients and public are invited to an engagement event on
Tuesday 25th February
2014, 10.15am – 2.00pm
The Quayside Exchange
The
workshop is being held to seek your views on how Sunderland CCG currently
engages with patients and members of the public and to share information on new
initiatives for engagement covering
·
The
CCG engagement model
·
Locality
Patient Groups
·
Introduction
to Sunderland Healthwatch
·
The
new CCG website and ‘My NHS’
And guess
what, you might see me there.
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