Monday 20 January 2014

All in a days work

The world as we see it…

Saturday was match day so although I got a lift in I knew I had to find my own way home so booked a taxi.

“How come you working a Saturday” said the taxi driver

After explaining that all surgeries were a business and cheques had to be paid. Also it was the best time and quietest time to look at targets etc see how we are performing as well as many other things we do.One thing I did look at was how many patients had gone to A&E and walk-in centres that could have used another service, and how much had come out of the practice budget this week.   After all………..

‘A&E is for Accidents and Emergencies and not for Anything and Everything. ‘

After a nice chat about the work that we all do, he admitted himself he had no idea that’s what happens in a Doctors Surgery. He did believe that people came in got seen by someone and that was it.  He was surprised when I told him how much it cost every time someone went to the walk-in or A&E .  I’m sure it would be a topic of conversation when he gets home.

I think we all work in our own area’s without really giving that much thought to how others operate. Maybe if we did we might see things differently.

Now I’m going to try and be diplomatic here, like I say try…. Wouldn’t it be nice
when we switch on the news its not all doom and gloom, wouldn’t it be nice when something is not to our standard we stop just for a moment and wonder why or give the benefit of the doubt, wouldn’t it be nice if everyone made a conscious effort just to smile at the person we don’t know who normally we would not smile at…  it could make all the difference, Wouldn’t it be nice to think about our emergency services and ask our selves is this an emergency or an accident? Just a thought.

Another thought for the day… do you think that patients will stop going to A&E for sore throats etc when its renamed ED Emergency Department ?

Well back to the day job… and the lunch time weigh in.

If you have anything you would like to add to the blog please do get in touch.

Gloria


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