Engaging
with our patients on and off line.
Sunderland
CCG (Clinical Commissioning Group) is holding the next LEB (Local Engagement
Board) on Thursday, 24th April 2014 , 10.30am – 12.30pm at The Hetton Centre, Welfare Road
At this
meeting the CCG will be talking about its Vision and Strategic Priorities for the
next 5 years and give an overview of our
10 ‘big priorities’ for 2014 - 2016
This is a
good opportunity for you to advise the CCG how they can better involve
patients
and the public with their plans
If you wish
to attend or would like some information contact Jaclyn Hall on: 0191 512 8486
or email: jaclyn.hall@nhs.net
There is a
lot going on in Sunderland , both within our
practices, in our localities and also at SCCG.
All of us are looking at new ways of engaging with yourselves. One would think this is an easy thing to do
but must say not as easy as you think.
Our practice is trying to engage with everyone young and not so young. Some via the website, the blog and even
twitter. Others in house but, we have to
have the patients come into the surgery to let them know what’s happening. If you can think of other ways then please do
let me know. I am off work now for the
next couple of weeks and then only back here and there but I will be picking up
emails gloria.middleton@nhs.net
An update
on our patient group vacancies…. We have
two and looking to recruit 2 young people 16 – 25 yrs preferably. After discussions with the PPG we recognise
we need to have the younger voice and idea’s.
If you are a patient and would like to be considered for the group
please let me know. We really do want to
engage with our younger population.
The
practice has offered a Learning Disability Health Checks to anyone over the age
of 18 years. This has now been lowered
to 14 years. One of our team will be in touch over the year to offer an
appointment.
I had to
contact the police last week. Its
amazing how children get into the surgery when it is closed. My main concerns are that if they get hurt no-one
may know they are inside (as it looks all locked up and secure with an 18 foot
fence from the outside) and secondly the damage they are causing whilst inside.
It appears that the fence panels have been cut.
This is a cost of over £100 to replace.
As you can imagine, I am not happy at all.
Fortunately
we have cameras all around and inside the surgery. Some you may not even recognise the cameras,
you may not be aware of how far and wide the camera can see but an example is not
only can I see everything in our carpark but I can also see the adjacent car
park, and that is just one camera. I have many more. The police have taken away still
shots and action has been taken.
We try very
hard to keep the surgery nice for our patients and I am not going to allow
anyone to spoil that. Every time I have evidence I hand this over to the
police. A big thank you to Harvey our
community police officer who has been fantastic and is very supportive.
And even
though I am off for a short time, I have a system that I can log onto at home
so I can still watch the CCTV. Just ask my staff, I often email them and ask
them to wave at me.
Be in touch
with you all soon, possibly from my NHS hospital bed.
Gloria
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